Communication and Relationships Using D.I.S.C.

“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.”
– Anthony Robbins –

If you have ever had a miscommunication in the new millennium, either verbal or digital, then you know that words and actions mean different things to different people. Everyday those differences in communication cost your business or organization a lot in terms of time, energy and money. Compounded with the communication methods and personality styles of the new generation, we are faced with endless situations where what we mean is not what is perceived, and what we perceive is not what was intended. Bridging those differences requires effective communication; the foundation for excellence in leadership, performance and management.

This unique half-day, activity driven program teaches skills that boost personal productivity and relationship building through increased understanding and effective implementation of D.I.S.C. tools and effective communication process. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact when you are communicating at every given opportunity.

Class Size: Preferably 20 persons

Communication and Relationships Using D.I.S.C.

focuses on the following areas:

Active listening

Communication

Discovery questioning

Motivation drivers

Personality traits

Training Outcome

After completing the program, you should be able to:

  • Build relationships effectively
  • Develop the power of perspective
  • Improve your personal style of communicating
  • Resolve conflicts professionally
  • Understand and employ the communication process effectively

Customer Services

5 Star Service
Excellence

Customer Relationship Management

Customer Service Telephone Skill

Delighting Customers and Management Customer Dissatisfaction

Customer Services

After completing the training, you should be able to:

5 Star Service Excellence

Customer Relationship Management

Customer Service Telephone Skill

Delighting Customers and Management Customer Dissatisfaction

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