Communication and Results in The Workplace

“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.”
– Anthony Robbins –

If you have ever had a miscommunication in the new millennium, either verbal or digital, then you know that words and actions mean different things to different people. Everyday those differences in communication cost your business or organization a lot in terms of time, energy and sales. Compounded with the communication methods and styles of the new generation, we are faced with endless situations where what we mean is not what is perceived, and what we perceive is not what was intended. Bridging those differences requires effective communication; the foundation for excellence in leadership, performance and management.


This unique 2-day, activity driven program teaches skills that boost personal productivity and relationship building through increased understanding and effective implementation of the communication process. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact when you are communicating at every given opportunity.


Class Size: Preferably 20 persons

Communication and Results in The Workplace

focuses on the following areas:

Communication

Conflict management

Handling difficult conversations

Overcoming objections

Relationship building

Training Outcome

After completing the program, you should be able to:

  • Build relationships effectively
  • Handling objections in the workplace
  • Improve your personal style of communicating
  • Resolve conflicts professionally
  • Understand and employ the communication process effectively

Effective Communication​

Communication and Relationship in The Workplace

Communication and Results in The Workplace

Winning Business Relationships

Power Communication in NLP

Customer Services

After completing the training, you should be able to:

5 Star Service Excellence

Customer Relationship Management

Customer Service Telephone Skill

Delighting Customers and Management Customer Dissatisfaction

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