Everyone faces challenges but we do not all respond in the same manner- that ranges ineffective behaviors to fully effective and productive behaviors.
If we do this effectively, we can then harness the organizations DIET. That is bring out the :
o D esires
o I ntelligences
o E nergies and
o T alents of people
Emotional intelligence (“EQ”) is the ability to use and deal with emotions effectively, and it’s the foundation of high-performing relationships and teams.
The ability to balance between Result and Relationship. Emotional intelligence is critical to leadership, learning, and organizational performance.
This will result in a reduction of FATS in an organization in areas of:
o F RUSTRATIONS
o A GENDAS ( HIDDEN )
o T ENSIONS
o S TRIFE
Thereby Building A High-Performance Organization.
Emotional Intelligence is about a person's ability to understand and manage their own emotions and behaviours as well as those of others. It’s a person’s ability that helps people cope with frustrations, control emotions and get along with others. Emotional Intelligence is the cornerstone for personal and professional success. It is the competency that leverages talent.
Class Size: Preferably 20 persons
is about results, with the focus on the following areas:
Throughout the program, you should be able to: