High Impact Business Writing

“Beneath the rule of men entirely great,the pen is mightier than the sword.”
– Robert Bulwer-Lytton –

Good writing is the foundation of good business; the ability to communicate concisely and effectively with your employees, colleagues, customers and the public, will greatly assist you to get ahead. Differentiate yourself from the competition by learning the fundamentals of written communication while discovering the power of effective writing skills.


This specially designed 2-day training helps develop and refine your writing skills, empowering you to use your competitive edge in writing to get your point across in a clear and concise manner. Your active participation in our program provides you with a rigorous training environment, enabling you to apply and sustain your learning with the aim of forming winning habits.


At the end of the training, you should have gained the ability to create a positive impact at every opportunity where effective business writing is required.


Class Size: Preferably 20 persons

High Impact Business Writing

focuses on the following areas:






Training Outcome

After completing the program, you should be able to:

English Programme​

Business English @ Work (Customisable to Industry)

Business Writing and Email Writing Skill

Customer Services

After completing the training, you should be able to:

5 Star Service Excellence

Customer Relationship Management

Customer Service Telephone Skill

Delighting Customers and Management Customer Dissatisfaction

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