Business Writing and Email Writing Skill

“You can have brilliant ideas, but if you can't get them across, your ideas won & get you anywhere.”
– Lee Iacocca –

In business, written communication is needed as a permanent record of what was said, to whom, by whom, and on what date. Whether a person is writing a memo, an e-mail message, or a letter, information must be presented in a way that focuses the reader’s attention and sustains the person’s interest. Clearly written letters and memos make a positive impact on the recipient. Writing that is so clear it can’t be misunderstood brings the desired response, saves time and increases productivity.

Class Size: Preferably 20 persons

Business English @ Work (Customisable to Industry)

focuses on the following areas:

Strategy Planning

Action Execution

Work Culture Cultivation



Training Outcome

After completing the program, you should be able to:

English Programme​

Business English @ Work (Customisable to Industry)

High Impact Business Writing

Customer Services

After completing the training, you should be able to:

5 Star Service Excellence

Customer Relationship Management

Customer Service Telephone Skill

Delighting Customers and Management Customer Dissatisfaction

PHP Code Snippets Powered By :