Microsoft Word 2016 Foundation

“I do not fear computers. I fear lack of them.”

– Isaac Asimov –

Based on Bloomberg and most other major media and consultancies, they stated that in the possible future. Some jobs will be replaced by technology and will be gone forever. This may sound scary and threatening.

However, let’s think on the flip side. Since technology is advancing and perfecting human errors and task. Who is taking care or managing the technology?

Hence, there is always a funny saying of “If you can’t beat them, join them!”

Learn about the technology tools and master them. The new skill trend is to adapt technology into our skill-set and tool-set. 


Basic knowledge of Windows is essential with the following pre-requisites:

  • Able to Maneuver with the Mouse – Point, Click, Drag and Double Click
  • Able to Configure the Desktop
  • Able to Use the Control Panel
  • Able to Move and Re-Size Application Windows
  • Able to Switch between Task Applications

Training Outcome

After completing the program, you should be able to:

Information Technology

Microsoft Excel Intermediate

Microsoft Excel Advanced

Microsoft PowerPoint Foundation

Microsoft PowerPoint Intermediate

Microsoft PowerPoint Advanced

Microsoft Excel

Microsoft Word Intermediate

Microsoft Word Advanced

Office 365 for End-User

Customer Services

After completing the training, you should be able to:

5 Star Service Excellence

Customer Relationship Management

Customer Service Telephone Skill

Delighting Customers and Management Customer Dissatisfaction

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